Lerner Survey of Health Care in New York: Your Consumer Guide
Publisher: Lerner Communications (September 1, 1999)
Format: PDF / Kindle / ePub
Size: 9.9 MB
Downloadable formats: PDF
In this age of health care crisis, HMO backlash, and skyrocketing medical costs, Lerner Survey of Health Care in New York is a groundbreaking consumer guidebook. It gives New Yorkers clear and unbiased information about health care in their community. For people who are frustrated by their health plans or confused about how to find the best medical care, this book provides a wealth of knowledge and plain-English answers. What the Zagat Survey does for restaurants and Consumer Reports does for household products, Lerner Survey does for health care.
The book grades the region's major health plans, based on a survey of 1,773 New Yorkers who are heavy users of health care. It provides real-life consumer comments about HMOs and health insurance plans, and compiles quality rankings for New York area hospitals. And it lists thousands of names, telephone numbers, addresses and websites for consumer protection hotlines, free and low-cost services, government agencies, alternative health care, women's health, Medicare, children's health and parents' resources, not-for-profit organizations, disease-specific groups, individual and self-employed persons' health resources, small-business health plans, and much more. The book includes a glossary, index, and list of useful websites.
A 1998 Harris poll found that the three worst-rated industries for doing a good job serving customers were tobacco, managed health care, and health insurance. It's time for health care consumers to fight back and demand better service. Lerner Survey of Health Care in New York shows readers how.